Shipping policy

Shipping Policy

Every Imagine piece is printed to order just for you. That means less waste and no overstock, and it also means your order takes a little time to make.

Production

Orders are usually produced within 2–5 business days. Production can take longer around holidays and during new drops.

Delivery

• United States: usually 3–8 business days after production.
• International: delivery takes longer and depends on the destination country. Your estimated delivery time is shown at checkout.

These are estimates, not guarantees. Carrier delays can happen.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order.

Tracking

When your order ships, we'll email you a tracking number so you can follow it to your door.

Customs & Duties

International orders may be charged import duties, taxes, or customs fees by the destination country. The customer is responsible for these charges.

Address Accuracy

Please double-check your shipping address before you place your order. We are not responsible for orders sent to an incorrect or incomplete address entered at checkout. If you spot a mistake, email us right away and we'll try to fix it before your order goes into production.

Questions

Email us at imagine@mail.grokbot.com.